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Ingram Micro Service Desk

Outstanding customer support that exceeds expectations

As the world's largest technology provider, Ingram Micro offers an affordable, scalable, quality driven Service Desk that allows partners to lower operating expenses while providing their customers with an outstanding support experience. We are putting level 1, 24/7 global support operations at your fingertips. This Service Desk will act as the single point of contact for the management of end user incidents and service requests during service hours of coverage that you subscribe to.

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For additional information please review the Terms of Service. For questions and to get started on your Ingram Micro Service Desk today, contact us at 1-800-705-7057 between the hours of 8:30 AM and 6:30 PM EST, or by email.

Service Desk
  • 3 flexible support models: 24x7, 8x5 or after hours (including weekends)
  • Onshore and Offshore options
  • Phone, email and chat support options
  • Choose from Private Label or Resale
  • 2-way Professional Services Automation (PSA) integration with ConnectWise and Autotask
  • Dedicated Knowledgebase and FAQ web page
  • Provisioned on the Cloud Marketplace
  • Support for Microsoft Office 365 CSP customers
  • Monthly performance reporting
  • Quick and Easy On-Boarding
  • A Trusted Partner